Event content
The session will cover the decisions behind agents that need to keep working across real conversations: the call flow, the customer information they need, the systems they connect to, and what to change when calls do not go as planned.
By the end, you should have a clear view of how to build, launch, and operate voice agents on Sarvam from start to finish.
What you’ll learn
- Set up and configure a voice agent around a real use case
- Define the right goals, behaviour, and conversation flow
- Write and improve prompts for live customer calls
- Test the paths that matter before going live
- Connect customer data, APIs, and knowledge bases
- Rent a phone number and launch live calls
- Track campaign outcomes and conversation drop-offs
- Learn from real calls and improve agent performance over time
Format: Live platform demo + Q&A